Do you provide International delivery?

​

At this time Our shipping is only within the Continental U.S

​

What is your returns policy?

​

Our Returns Policy lasts for 14 days.

 

If 14 days has gone by since your purchase, unfortunately we cannot authorize a refund or exchange.

​

To be eligible for a return, your item(s) must be unused and in the same condition that you received it. 

 

*Must  be in Original Packaging.

*Receipt or Proof of Purchase Required

​

Refunds (if applicable):

​

Once your return is recieved and inspected, We will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 

​

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

​

Late or Missing Refunds (if applicable): 

​

If you haven't received a refund yet, first check your bank account again. Then contact your credit card comapny, it may take some time before your refund is offically posted.

​

Next, contact your bank. There is often a processing time before a refund is posted.

​

If you've done all of this and you still have not recieved your refund yet, please contact us via our email address:

​

info@boutiquesimplicity.com

​

Sale Items (if applicable): 

​

Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

​

Exchanges (if applicable): 

​

We only replace items if they are defective or damaged. Proof of damage is required. 

 

If you need to exchange it for the same item send Us an email for further instructions. 

 

info@boutiquesimplicity.com

 

Gifts:

​

If the item was marked as a gift when purchased and shipped directly to you, you'll recieve a gift credit for the value of your return. Once the returned item is received, you will recieve an email with your Personal Gift Certificate Code. 

​

If the item wasn't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, We will send a refund to the gift giver and he/she will find out about your return.

 

Shipping your return:

​

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of retun shipping will be deducted from your refund.

​

*Select items will include a Restocking Fee of 15% that will also be deducted from your total refund.

​

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

​

*If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item. 

​

​

​

​

​

​

​

​

 

​